Researcher, Professor, Marketing Consultant
Even if you have a social media crisis plan, have you also invested in an internal infrastructure that will support a sustained crisis? These 5 steps can help you chart out a crisis response structure that will complement your existing social media efforts.
For the last several years the craze has been the installation of "social command centers" to empower a company to interact with live customer or market data. Here's five critical things to consider to plan for your new command center as you contemplate your marketing budget.
If you haven't heard of a Bullet Journal, it's an analog system designed by Ryder Carroll for rapid note taking and future planning. I've been using a bullet journal for my personal and professional life for just over a year and I'm going to give you a few tips on how you can implement a system like this to make you a better manager.
Over the last year, it's been my mission to better understand how workplaces, managers, and employees themselves are impacting a person's ability to be "happy." To me, happiness is a state without fear and anger, where calmness and fulfillment is present. I recently completed Martin Seligman's introductory Positive Psychology course. One of the most impactful realizations of this course for me was that Seligman classifies depression as a disorder of the future. Organizations that don't correctly understand the role of past, present and future in the lives of their employees can create damaging work environments that lead to poor productivity and even employee health problems.
